居民用户家用电器损坏处理办法
捷报体育 DIYITIAO WEIBAOHUGONGYONGDIANSHUANGFANGDEHEFAQUANYI,GUIFANYINDIANLIYUNXINGSHIGUYINQIDEJUMINYONGHUJIAYONGDIANQISUNHUAIDELIPEICHULI,GONGZHENG、HELIDIDIAOJIEJIUFEN,GENJU《DIANLIFA》、《DIANLIGONGYINGYUSHIYONGTIAOLI》HEGUOJIAYOUGUANGUIDING,ZHIDINGBENBANFA。
第二条 本办法适用于由供电企业以220/380伏电压供电的居民用户,因发生电力运行事故导致电能质量劣化,引起居民用户家用电器损坏时的索赔处理。
第三条 本办法所称的电力运行事故,是指在供电企业负责运行维护的220/380伏供电线路或设备上因供电企业的责任发生的下列事件:
1、在220/380伏供电线路上,发生相线与零线接错或三相相序接反;
2、在220/380伏供电线路上,发生零线断线;
3、在220/380伏供电线路上,发生相线与零线互碰;
4、同杆架设或交叉跨越时,供电企业的高电压线路导线掉落到220/380伏线路上或供电企业高电压线路对220/380伏线路放电。
DISITIAO YOUYUDISANTIAOLIEJUDEYUANYINCHUXIANRUOGANHUJIAYONGDIANQITONGSHISUNHUAISHI,JUMINYONGHUYINGJISHIXIANGDANGDIGONGDIANQIYETOUSU,BINGBAOCHIJIAYONGDIANQISUNHUAIYUANZHUANG。GONGDIANQIYEZAIJIEDAOJUMINYONGHUJIAYONGDIANQISUNHUAITOUSUHOU,YINGZAI24XIAOSHINEIPAIYUANFUXIANCHANGJINXINGDIAOCHA、HESHI。
DIWUTIAO SHUYUBENBANFADISANTIAOSUOLIESHIJIANYINQIJIAYONGDIANQISUNHUAIDE,GONGDIANQIYEYINGHUITONGJUWEIHUI(CUNWEIHUI)HUOQITAYOUGUANBUMEN,GONGTONGDUISHOUHAIJUMINYONGHUSUNHUAIDEJIAYONGDIANQIMINGCHENG、XINGHAO、SHULIANG、SHIYONGNIANYUE、SUNHUAIXIANXIANGDENGJINXINGDENGJIHEQUZHENG。DENGJIBILUCAILIAOYINGYOUSHOUHAIJUMINYONGHUQIANZIQUEREN,ZUOWEILIPEICHULIDEYIJU。
DILIUTIAO GONGDIANQIYERUNENGTIGONGZHENGMING,JUMINYONGHUJIAYONGDIANQIDESUNHUAISHIBUKEKANGLI、DISANRENZEREN、SHOUHAIZHEZISHENGUOCUOHUOCHANPINZHILIANGSHIGUDENGYUANYINYINQI,BINGJINGXIANJIYISHANGDIANLIGUANLIBUMENHESHIWUWU,GONGDIANQIYEBUCHENGDANPEICHANGZEREN。
第七条 从家用电器损坏之日起七日内,受害居民用户未向供电企业投诉并提出索赔要求的,即视为受害者已自动放弃索赔权。超过七日的,供电企业不再负责其赔偿。
捷报体育 DIBATIAO SUNHUAIDEJIAYONGDIANQIJINGGONGDIANQIYEZHIDINGDEHUOSHUANGFANGRENKEDEJIANXIUDANWEIJIANDING,RENWEIKEYIXIUFUDE,ANBENBANFADIJIUTIAOGUIDINGCHULI;RENWEIBUKEXIUFUDE,ANBENBANFADISHITIAOGUIDINGCHULI。
DIJIUTIAO DUISUNHUAIJIAYONGDIANQIDEXIUFU,GONGDIANQIYECHENGDANBEISUNHUAIYUANJIANDEXIUFUZEREN。XIUFUSHIYINGJINKENENGYIYUANXINGHAO、GUIGEDEXINYUANJIANXIUFU;WUYUANXINGHAOGUIGEDEXINYUANJIANKEGONGXIUFUSHI,KECAIYONGXIANGTONGGONGNENGDEXINYUANJIANTIDAI。
捷报体育 XIUFUSUOFASHENGDEYUANJIANGOUZHIFEI、JIANCEFEI、XIULIFEIJUNYOUGONGDIANQIYEFUDAN。
捷报体育 BUSHUYUZERENSUNHUAIHUOWEISUNHUAIDEYUANJIAN,SHOUHAIJUMINYONGHUYEYAOQIUGENGHUANSHI,SUOFASHENGDEYUANJIANGOUZHIFEIYUXIULIFEIYINGYOUTICHUYAOQIUZHEFUDAN。
捷报体育 DISHITIAO DUIBUKEXIUFUDEJIAYONGDIANQI,QIGOUMAISHIJIANZAILIUGEYUEJIYINEIDE,ANYUANGOUHUOFAPIAOJIA,GONGDIANQIYEQUANEYUYIPEICHANG;GOUZHISHIJIANZAILIUGEYUEYISHANGDE,ANYUANGOUHUOFAPIAOJIA,BINGANBENGUIDINGDISHIERTIAOGUIDINGDESHIYONGSHOUMINGZHEJIUHOUDEYUEYUYIPEICHANG。SHIYONGNIANXIANYICHAOGUOBENGUIDINGDISHIERTIAOGUIDINGRENGZAISHIYONGDE,HUOZHEZHEJIUHOUDECHAEDIYUYUANJIA10%DE,ANYUANJIADE10%YUYIPEICHANG。
捷报体育SHIYONGSHIJIANYIFAHUOPIAOKAIJUDERIQIWEIZHUNKAISHIJISUAN。
捷报体育 DUIWUFATIGONGGOUHUOFAPIAODE,YINGYOUSHOUHAIJUMINYONGHUFUZEJUZHENG,JINGGONGDIANQIYEHECHAWUWUHOU,YIZHENGMINGCHUJUDEGOUZHIRIQISHIDEGUOJIADINGJIAWEIZHUN,ANQIANKUANGUIDINGQINGCHANG。
YIWAIBIGOUZHIDEJIAYONGDIANQI,ANGOUZHISHIGUOJIAWAIHUIPAIJIAZHERENMINBIJISUANQIGOUZHIJIA,YIRENMINBIJINXINGQINGCHANG。
捷报体育 QINGCHANGHOU,SUNHUAIDEJIAYONGDIANQIGUISHUGONGDIANQIYESUOYOU。
第十一条 在理赔处理中,供电企业与受害居民用户因赔偿问题达不成协议的,由县级以上电力管理部门调解,调解不成的,可向司法机关申请裁定。
DISHIERTIAO GELEIJIAYONGDIANQIDEPINGJUNSHIYONGNIANXIANWEI:
DIANZILEI:
RUDIANSHIJI、YINXIANG、LUXIANGJI、CHONGDIANQIDENG,SHIYONGSHOUMINGWEI10NIAN;
DIANJILEI:
RUDIANBINGXIANG、KONGDIAOQI、XIYIJI、DIANFENGSHAN、XICHENQIDENG,SHIYONGSHOUMINGWEI12NIAN;
DIANZUDIANRELEI:
RUDIANFANBAO、DIANRESHUIQI、DIANCHAHU、DIANCHAOGUODENG,SHIYONGSHOUMINGWEI5NIAN;
捷报体育 DIANGUANGYUANLEI:
BAICHIDENG、QITIFANGDIANDENG、DIAOGUANGDENGDENG,SHIYONGSHOUMINGWEI2NIAN。
DISHISANTIAO GONGDIANQIYEDUIJUMINYONGHUJIAYONGDIANQISUNHUAISUOZHIFUDEXIULIFEIYONGHUOPEICHANGFEI,YOUGONGDIANSHENGCHANCHENGBENZHONGLIEZHI。
捷报体育 DISHISITIAO DISANRENZERENZHISHIJUMINYONGHUJIAYONGDIANQISUNHUAIDE,GONGDIANQIYEYINGXIEZHUSHOUHAIJUMINYONGHUXIANGDISANRENSUOPEI,BINGKEBIZHAOBENBANFAJINXINGCHULI。
捷报体育 DISHIWUTIAO BENBANFAZI1996NIAN9YUE1RIQISHIXING。